Ninlay Casino Privacy Policy

At Ninlay, we are fully committed to protecting your personal information and ensuring your privacy is respected at every step of your experience on our platform. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access and use our services at https://ninlay.com/. By registering an account or using our services, you agree to the practices described in this document. We encourage you to read it carefully so you understand your rights and how we handle your information.

Ninlay Casino is operated by Rabidi N.V. and is licensed under the Curaçao Gaming Authority. As the operator, we are responsible for the lawful and transparent processing of all personal data we collect from our users.

Who We Are

We operate as Ninlay Casino online, a digital gaming platform established in 2024 and licensed in Curaçao. Our services are directed primarily toward players in Canada and other supported regions. If you have any questions about how we handle your data, you can reach our team at support@ninlay.com. We are here to assist you at any time.

What Data We Collect

When you create an account, use our services, or contact us, we may collect the following types of personal information:

Full name, date of birth, and contact details including email address
Username, password, and account preferences used during Ninlay casino login
Billing information, payment method details, and transaction history
Identity verification documents submitted during Ninlay casino verification processes
Device information, IP address, browser type, and operating system
Gameplay activity, session data, and interaction history on our platform
Communication records when you contact our customer support team
Promotional preferences and any Ninlay bonus or Ninlay promo code usage history

We collect this data through account registration forms, cookies and tracking technologies, payment processors, and communications you initiate with us directly.

Why We Collect Your Data

We use the information we gather for the following purposes:

To verify your identity and comply with our licensing and regulatory obligations
To process deposits and withdrawals securely using your chosen payment methods
To provide and improve our gaming services, including our 4000+ game library
To administer bonuses, including welcome offers, reload promotions, and the Ninlay no deposit bonus where applicable
To send you relevant communications about your account, promotions, and updates
To detect and prevent fraud, money laundering, and other illegal activities
To personalize your experience based on your activity and VIP level
To fulfill our responsible gaming obligations and provide player protection tools

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contract performance: Processing is necessary to provide you with our gaming services
Legal obligation: We are required to process certain data to comply with anti-money laundering and gaming regulations
Legitimate interests: We process data to prevent fraud and improve our platform
Consent: Where required, we will ask for your explicit consent before processing your data for marketing purposes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your experience when you visit Ninlay casino online. These technologies help us understand how you interact with our platform, remember your preferences, and deliver relevant content.

Types of Cookies We Use

Essential cookies: Required for core functionality such as Ninlay login and account security
Analytical cookies: Help us understand user behavior and improve our services
Marketing cookies: Allow us to deliver targeted promotional content and track campaign performance
Preference cookies: Store your language, currency, and layout settings

You may adjust your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

How We Share Your Data

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

With payment processors and financial institutions to complete transactions
With game providers and technology partners who support our platform operations
With regulatory authorities and law enforcement when required by law
With identity verification and fraud prevention services during Ninlay casino verification
With our affiliated companies within the Rabidi N.V. corporate group

All third parties we engage with are contractually required to handle your data in a manner consistent with this policy and applicable data protection laws.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our regulatory obligations. In most cases, we are required to retain financial and identity records for a minimum of five years following account closure. Once retention periods expire, we securely delete or anonymize your data.

Your Rights

As our valued player, you have certain rights regarding your personal data. These include:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete data
The right to request deletion of your data, subject to legal retention requirements
The right to object to or restrict certain types of data processing
The right to data portability where applicable
The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at support@ninlay.com. We will respond to all verified requests within the timeframe required by applicable law.

Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our security practices include SSL encryption across all pages, secure server infrastructure, and strict internal access controls. While we take every reasonable precaution, no system can guarantee absolute security, and we encourage you to protect your account credentials at all times.

Restricted Countries

Our services are not available to residents of certain jurisdictions, including the United States, United Kingdom, Russia, and other restricted territories listed in our Terms and Conditions. We do not knowingly collect personal data from individuals in these regions. If we become aware that we have inadvertently collected such data, we will delete it promptly.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through our platform or by email. Continued use of our services following any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data at Ninlay Casino, please do not hesitate to reach out to our support team. We are available 24/7 via live chat on our website or by email at support@ninlay.com. Our team is always ready to help you understand your rights and how we protect your information.

Content updated: July 24, 2026